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Jobs in South Africa | Ehod: M-pesa Commercial New Job at Vodacom South Africa | June, 2019
Ehod: M-pesa Commercial Johannesburg, Gauteng
Job type Full Time
Sector: Strategy
256486
Posting date:11 Jun, 2019
Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers. From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people. Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent. Vodafone is the majority shareholder of Vodacom and has a 65% share.
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CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD HERE! We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts. We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing.
We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.
We have the below vacancy available in our Organisation:
The F band Executive Head: M-pesa Commercial role based within Strategy business unit.
The role of the Executive Head: M-pesa Commercial role is to drive M-Pesa revenue and customer growth by leading major strategic projects and operational initiatives across the Vodacom International operating companies (opcos), working closely with the M-Pesa Managing Executive and Heads of M-Pesa for each opco and senior leadership across the Vodacom International organisation.
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Your Responsibilities will include:
Define and execute major commercial initiatives to accelerate the growth of M-Pesa, effectively influencing and collaborating with each of Vodacom’s International markets
Shape M-Pesa’s long-term strategy, working across Money Transfer services, CVM, Enterprise propositions, Digital Commerce, Credit, Savings and Insurance
Lead major projects to drive M-Pesa’s growth, working with the M-Pesa ME, Group Strategy and Technology, and the opcos.
Develop robust, detailed business cases, product roadmaps and investment plans
Support the development of Group level partnerships with existing and new Financial Services partners
Monitor and inform M-Pesa leadership on key industry and competitor developments
Drive operational excellence:
Define and build best practice business models and operations across our opcos (e.g. pricing, commission structures, M-Pesa CVM, product development, fraud prevention, pricing)
Define and embed an optimum M-Pesa operating model to drive performance
Performance management and analytics:
Evaluate opco performance, making recommendations and developing insightful financial and operationalKPIs, benchmarks and targets
Develop in-depth analytics (e.g. pricing and commission structures; product growth; costs; org structure)
Partnerships and stakeholder engagement
Build and maintain relationships with key M-Pesa stakeholders, e.g. Banks, Fintechs, Technology Suppliers, Government institutions
Protect and promote the M-Pesa brand
Key performance indicators :
M-Pesa service revenue
Customer growth
NPS
Call centre demand reduction
The ideal candidate for this role:
Must have technical / professional qualifications:
1st Class or 2.1 Degree from a top-tier University in a Commercial, Financial or Technical discipline
MBA or similar business qualification highly desirable
8 years’ experience in Financial Services / Fintech or Telecoms, ideally in an Emerging Markets context
In addition to the details listed above, the ideal candidate will have an in depth knowledge and understanding:
Proven influencer with outstanding communication skills (verbal and written) and ability to build effective relationships at Executive level
Track record of leading successful strategy projects and commercial initiatives with complex stakeholders
Expert analytical skills, able to build detailed models and business cases
Energetic and passionate about M-Pesa
Highly proactive and self-directing
Effective at working across cultures and geographic boundaries
Recommended
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Travel:
Willingness to travel (up to 30%)
The base location for this role is Midrand, Commercial Park
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion and is committed to support LGBT+ people at work.
If you do not hear from us within 30 days please deem your application to be unsuccessful.
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