Marketing Manager New Job at Vodacom South Africa | June, 2019

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Jobs in South Africa | Marketing Manager New Job at Vodacom South Africa | June, 2019

Marketing Manager

Johannesburg, Gauteng

Job type Full Time

Sector: Marketing/Communications

256555

Posting date:13 Jun, 2019

Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers. From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people. Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent. Vodafone is the majority shareholder of Vodacom and has a 65% share.

We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts. We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing.

We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.

We have the below vacancy available in our Organisation:
The G Band Marketing Manager role is based within Enterprise Business Unit

The role of the Marketing Manager is to manage a team that is responsible for the planning and execution of EBU Product Marketing activities across various communication channels, brand development and products and services.

Key accountabilities and decision ownership:

• Skills to effectively deliver the right message, to the right segment, at the right time, and evaluate the most relevant ways of communicating both now and in the future.
• Build long term customer relationship and ROI. Skill to consistently apply Vodacom/ Vodafone Brand Framework, Purpose and pillars within all marketing activities and embedding them across the business.
• Aligns multiple marketing activities to reinforce consistent Brand communications.
• Skill and creativity that is applied to developing insightful and consistent marketing content to build Vodacom/ Vodafone brand equity, share, NPS etc
• Skill to effectively and consistently use digital technology within customer touchpoints to improve the Vodafone experience. Fully integrate digital into campaign strategy. Develop and execute budget plans based on a positive ROI and in line with sales objectives. 

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The level of skill to manage, maintain and improve effective relationships with partners and suppliers. Challenges partners or suppliers to move beyond the usual and think outside the box. Actively manage all 3rd party outsource relationships as per SLAs and as per the policies and procedures stipulated by procurement.

Key performance indicators:

• Market Share growth Focusing marketing activities on low performing area’s and winback share in areas of decline.
• Revenue growth 5% Ensuring that they focus on products in their campaigns which provide high revenue
• Data Revenue Ensuring that they focus on products in all activations which drive high data revenue
• Management of Publicity
• Positive leadership in NPS, Consideration, BMS, CHT.
• Decrease TNPS detractors develop activations which improve staff morale as well as consumer activities to address this issue.
• Grow customer base +5%

Core competencies, knowledge and experience:
Enterprise Digital Acceleration and Execution
Brand Management and Advocacy 3rd Party Relationships Digital Acceleration and Execution and Creative Content Creative Content GTM Execution
Data Driven marketing strategies

Budget owned:
Responsible for Marketing Budget spend in accordance with Segment/product/event allocation
Demonstrate and track RIO for all investments

The base location for this role is Midrand, Commercial Park
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The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion and is committed to support LGBT+ people at work.
If you do not hear from us within 30 days please deem your application to be unsuccessful

TO APPLY CLICK HERE