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| Jobs27 | South Africa Jobs 2019 |
Jobs in South Africa | Senior Specialist: Media Relations New Job at Vodacom South Africa | June, 2019
Senior Specialist: Media Relations
Johannesburg, Gauteng
Job type Full Time
Sector: Corporate Affairs/PR
256680
Posting date:19 Jun, 2019
Vodacom
is a Leading African Mobile communication company providing wider range
of communication services including mobile voice, messaging, data and
converged services to over 73.6 million customers. From our roots in
South Africa, we have grown our mobile network business to include
operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks
cover a total population of approximately 200 million people. Through
Vodacom Business Africa (VBA) we also offer business managed services to
enterprises in over 40 countries across the continent. Vodafone is the
majority shareholder of Vodacom and has a 65% share.
We’re
at our best when we lead and over the past 20 years, as the Company
that pioneered mobile in South Africa, Vodacom has achieved a remarkable
list of firsts. We’re immensely proud to be a leader in our field and
are 100% committed to continue trailblazing.
We
employ individuals who are as passionate about customers as we are. We
are truly Customer Obsessed which means that we are passionate about
exceeding customer expectations; work relentlessly to really understand
the customer; look at decisions through the customer’s eyes and take
personal accountability for the customer experience.
We have the below vacancy available in our Organisation:
The purpose of the Senior Specialist: Media Relations role based within Corporate Affairs, is:
Receive, analyse and coordinate responses to media enquiries
Manage relations with the media and serve as the primary point of contact with internal stakeholders and media stakeholders.
Propose media pieces that differentiate Vodacom from its competitors.
Develop tailored communication plans about Vodacom products and service developments, taking into account key aspects of the product or services, anticipated impact on present and potential customers and media launches.
Develop PR agency briefings and manage agency work-flow where relevant.
Key accountabilities and decision ownership:
Develop and maintain relationships with key journalists, media outlets and manage an up-to-date media list.
Timely management of media enquiries, including preparing appropriate responses.
Monitor media landscape and work with service providers in collating media coverage of Vodacom in South Africa and cross all operating countries.
Monitor and provide analysis on traditional and social media activity when there media attention on an issue or crisis escalates, as well as provide holding statements.
Maintain and enhance the Media page on Vodacom’s corporate website (www.Vodacom.com)
Proactively manage and position Vodacom's marketing efforts in close collaboration with the Marketing team
Pitch Vodacom stories to journalists and media.
Core competencies, knowledge and experience:
In-depth knowledge of local media landscape;
Good communication skills – being able to clearly present recommendations and insight to both internal and external stakeholders.
Excellent verbal and written communications skills – experience in writing press releases and leveraging content across relevant Social Media platforms.
Strong analytical and reasoning skills – must be able to interpret corporate information, financial and economic information.
Good command of Word, Excel and PowerPoint – must be able use all three to develop press releases, presentations and analyse data.
Project management;
Key performance indicators:
Media engagement sessions, roundtables
PR plan for Vodacom products and services
36 press releases/targeted articles
Monthly (traditional and social) media coverage report with recommendations for improvement.
Monthly review and update of content on the Vodacom website.
Executive engagement / thought leadership programme
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