Specialist: Business Analysis New Job at Vodacom South Africa | June, 2019

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Jobs in South Africa | Specialist: Business Analysis New Job at Vodacom South Africa | June, 2019

Specialist: Business Analysis

Johannesburg, Gauteng

Job type Full Time

Sector: Customer Relationship Management

256272

Posting date:13 Jun, 2019

Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers. From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people. Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent. Vodafone is the majority shareholder of Vodacom and has a 65% share.

We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts. We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing.

We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.

We have the below vacancy available in our Organisation:
The H Band Specialist: Business Analysis role is based within Commercial Operations Business Unit

The role of the Specialist: Business Analysis is to perform business analysis by assessing the business concept and objective in terms of feasibility, impact and cost. To ensure that user requirements for the business units are documented, developed and delivered and get involved in designing optimal solutions including process optimization that meets the objectives of the business portfolio.
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Your responsibilities will include:
Supports the business unit owner in the formulation of an initiative by determining problems and identifying business needs to ensure that the business needs are aligned to the business strategic and tactical goals.
To document and manage changes to requirements throughout the project life cycle by capturing requirement attributes and building a traceability matrix
Identify the risks related to changes in requirements, determine the impact those risks may have on the ability to deliver benefits, and recommends actions to mitigate risks where possible
To ensure effective communication and liaison with all stakeholders
To ensure that deliverables developed meet the business requirements and quality standards.
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Core competencies, knowledge and experience:
Business analysis and methodology
ICT Systems and process
Project management fundamentals
Portfolio management
Benefits Management

Key Performance Indicators:
Deliver within 90% yield for committed feature
Deliver Business specifications within agreed timelines for initiatives and projects

The base location for this role is Midrand, Commercial Park

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion and is committed to support LGBT+ people at work.
If you do not hear from us within 30 days please deem your application to be unsuccessful.

TO APPLY CLICK HERE