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Location
Kangra Coal - Delmas, South Africa
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The Role
Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.
Key Performance Areas
Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
Report and document results after above actions.
Responsible for plan, conduct and maintain tools and equipment for service work.
Support the customer’s product/equipment/processes by suggesting possible improvements.
Provide technical support to the sales team.
Provide problem solving to customer.
Ability to produce positive results in sales-client interventions.
Guide colleagues in service methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.
Profile Required
Grade 12 (Matric) or equivalent qualification
N3 Technical Qualification
Relevant trade certificate
Computer literacy
English proficiency
Customer Relations Experience
Business Writing Skills
Experience proven competence as Earthmoving Equipment Technician (4 years)
Relevant mechanised mining experience (5 years)
Underground/surface mining environment
MODE OF APPLICATION: APPLY ONLINE
How to apply
How to apply
Please apply online through Workday (ESS), or access the Sandvik website through the link at the end of this advert.
Applications close : 26 June 2019
About Us
Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2018, the Group had approximately 42,000 employees and sales of 100 billion SEK in more than 150 countries within continuing operations.
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